Grasshopper

Run a pro business line with routing, texting, voicemail-to-text, and an AI receptionist
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Think of your phone as two devices in one: personal stays personal, and business gets a polished front door. Start by choosing a dedicated business number and linking it to the Grasshopper app on your phone and desktop. Record a clear greeting, add extensions for teammates or departments, and set simple routing so the right person gets the right call. When you dial out from the app, your business caller ID shows—keeping your private number out of view while maintaining a professional presence.

Once you’re live, handle conversations without juggling tools. Incoming calls arrive with a clear business label, so you know exactly how to answer. Send quick updates via business text to confirm appointments, share directions, or follow up on quotes. When you miss a call, voicemail transcription lands in your inbox and app, letting you skim, prioritize, and call back fast. Need to involve someone else? Forward the call to a colleague or redirect it to another extension in seconds, maintaining continuity for the client.

As your workload grows, keep responsiveness high without adding complexity. Route calls to different people based on extensions, or set up simple rules to send key clients to a dedicated device. If your hands are full, Grasshopper can ring multiple devices at once so a teammate can pick up and nobody hears a busy signal. Use custom greetings to set expectations and shape the caller’s path—press 1 for sales, 2 for support, or straight to voicemail when appropriate. With access on phones, tablets, and desktops, your team can stay connected from the field, the office, or home.

For peak coverage, let the AI receptionist handle common questions and gather essentials—names, reasons for calling, best callback number—before routing to a person. It creates a consistent first impression and filters routine inquiries so you can focus on high-value work. Between private outbound calling, smart routing, clear greetings, and text plus voicemail transcription, you’ll move faster and look more professional—without swapping phones or sacrificing privacy.

Review summary

Features

  • Dedicated business number with private outbound caller ID
  • Custom greetings and menu options
  • Extensions for teams or departments
  • Call routing and call forwarding
  • Business texting (SMS) for updates and follow-ups
  • Voicemail transcription in app and email
  • Multi-device access (mobile and desktop)
  • Simultaneous ringing to prevent busy signals
  • AI receptionist for intake and routing
  • Incoming call alerts labeled as business

How It’s Used

  • Solo consultant separating personal and client calls while using one phone
  • Home services company sending appointment confirmations and directions via text
  • Small agency assigning extensions to sales and support with quick call rerouting
  • Remote team answering on phones and laptops so no lead goes to voicemail
  • Boutique shop using custom greetings and an AI receptionist to guide callers
  • Freelancer protecting a private number while returning calls from a business line
  • Event organizer handling multiple inquiries at once across different devices
  • Property manager forwarding calls to on-call staff after hours

Plans & Pricing

True Solo

$14.00 per month

User and Phone Numbers
<ul>
<li>Number of Users - 1
Business Phone Number - 1
<ul>
<li>Additional Phone Numbers (Add-ons) - $9 Per Month Each
Calling minutes - Unlimited
Extensions - 1
Business Texting - Unlimited
<ul>
<li>Local Number Registration + Messaging Fee - $19.50 one-time + $1.50/month
Toll-Free Number Registration - Registration Only (No Fee)
Mobile + Desktop Apps
24/7 Support
Calling
<ul>
<li>Call Forwarding
Custom Greetings
Incoming Call Control
VoIP + WiFi Calling
Messaging
<ul>
<li>Instant Response
Voicemail
Voicemail Transcription
Read Voicemail on Email Option
Virtual Fax
Conversation Filters
Conversation Search
Admin
<ul>
<li>Contacts Management
Setup Assistant
Business Hours
Reporting
My Rewards
International Calling
Virtual Receptionist
Digital Listings Management
Professional Voice Studio

Solo Plus

$25.00 per month

User and Phone Numbers
<ul>
<li>Number of Users - Unlimited
Business Phone Number - 1
<ul>
<li>Additional Phone Numbers (Add-ons) - $9 Per Month Each
Calling minutes - Unlimited
Extensions - 3
<ul>
<li>Additional Extensions - $3 Per Month each
Business Texting - Unlimited
<ul>
<li>Local Number Registration + Messaging Fee - $19.50 one-time + $1.50/month
Toll-Free Number Registration -<br>
Registration Only (No Fee)
Mobile + Desktop Apps
24/7 Support
Calling
<ul>
<li>Call Recording
Call Forwarding
Custom Greetings
Incoming Call Control
Simultaneous Call Handling
VoIP + WiFi Calling
Messaging
<ul>
<li>Instant Response
Voicemail
Voicemail Transcription
Read Voicemail on Email Option
Virtual Fax
Conversation Filters
Conversation Search
Admin
<ul>
<li>Contacts Management
Setup Assistant
Business Hours
Reporting
My Rewards
International Calling
Virtual Receptionist
Digital Listings Management
Professional Voice Studio

Small Business

$55.00 per month

User and Phone Numbers
<ul>
<li>Number of Users - Unlimited
Business Phone Number - 4
<ul>
<li>Additional Phone Numbers (Add-ons) - $9 Per Month Each
Calling minutes - Unlimited
Extensions - Unlimited
<ul>
<li>Additional Extensions - Unlimited
Business Texting - Unlimited
<ul>
<li>Local Number Registration + Messaging Fee - $19.50 one-time + $1.50/month
Toll-Free Number Registration -<br>
Registration Only (No Fee)
Mobile + Desktop Apps
24/7 Support
Calling
<ul>
<li>Call Recording
Call Forwarding
Custom Greetings
Incoming Call Control
Simultaneous Call Handling
VoIP + WiFi Calling
Messaging
<ul>
<li>Instant Response
Voicemail
Voicemail Transcription
Read Voicemail on Email Option
Virtual Fax
Conversation Filters
Conversation Search
Admin
<ul>
<li>Contacts Management
Setup Assistant
Business Hours
Reporting
My Rewards
International Calling
Virtual Receptionist
Digital Listings Management
Professional Voice Studio

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